Module 7 · Borrower experience · iOS & Android

Bravo in their pocket — every day until close.

One Bravo-branded mobile app for borrowers. Real-time deal status, secure document upload, e-signature, advisor chat, and final wire confirmation — replacing the "where are we?" emails and phone calls that consume Tom's day.

9:41

5G●●●🔋

Good morning,

Hi James 👋

Your loan

$5.5M Apartment Refi

Naperville Capital LLC

62% complete · est. close in 9 days

Timeline

Application submittedApr 4

Pre-qualificationApr 5

Document collectionApr 8

Underwritingin progress

Lender bidding~ Apr 18

Final approval~ Apr 21

Funding~ Apr 23

Home

Docs

Chat

Profile

1 · Home / Timeline

9:41

5G●●●🔋

Documents

6 of 9 complete

Rent roll Q1 2026

parsed · 48 units

DONE

2024 P&L

parsed

DONE

Tax return 2024

Form 1120

DONE

Personal financial statement

tap to upload · template

DUE

Property photos

optional · 4 needed

DUE

Org chart

entity ownership

DUE

📷 Snap photo or upload PDF

Home

Docs

Chat

Profile

2 · Documents

9:41

5G●●●🔋

Tom Clarke

● online · usually replies in 15 min

Hi James — just confirming all 3 financial docs parsed cleanly today. Nicely done. We're underwriting now.

Thanks Tom! When do lenders bid?

Bidding window opens Apr 18. With your 1.42 DSCR and 65% LTV we should get strong rates from BMO and Northwest Mutual.

Anything else you need from me before then?

Just the personal financial statement (template's in the Docs tab) and we're set. App will ping you when underwriting wraps.

📤 Upload PFS 📅 Schedule call 👍 Got it

Home

Docs

Chat

Profile

3 · Chat with Tom

9:41

5G●●●🔋

Today, Apr 23

🎉 You closed!

Wire received

$5,500,000.00

From BMO Harris Commercial · Ref #BR2419

Loan agreement signed

Apr 22

Closing checklist

✓Title insurance issued

✓Hazard insurance binder

✓Final settlement statement

✓Loan agreement

✓Promissory note

✓Funding wire

19 days from inquiry to wire — your refi closed 26 days ahead of industry average. Tom would love your feedback ⭐.

Home

Docs

Chat

Profile

4 · Closing & Wire

▼ 73%

"Where are we?" calls to Tom

▲ 4.7/5

App store rating (target)

NPS 72+

Borrower satisfaction

▲ 38%

Repeat-borrower rate